Esslingen / Munich, 19 January 2017 – With effect from 1 January 2017, Eberspaecher has been appointed a cooperation partner of the multi-brand full-service workshop system Alltrucks Truck & Trailer Service. By recruiting the Esslingen-based automotive supplier, Alltrucks expands its service portfolio to cover the full range of Eberspaecher heating and climate control products.
Through the cooperation agreement launching in 2017, the Eberspaecher group's Climate Control Systems division will be providing comprehensive service support for Alltrucks workshop partners and their customers. The service support will cover fuel operated heaters as well as climate control products for commercial vehicles, buses and special-purpose vehicles.
Alltrucks partner workshops will gain access to the Eberspaecher product world, and will additionally be able to utilize a range of new services. They include specially targeted training in the installation and maintenance of Eberspaecher products, a telephone service hotline, access to technical information, and the possibility to use the Eberspaecher Diagnostics Tool. The customers of Alltrucks partners will benefit from shorter installation and maintenance times as a result. On the launch of the cooperation agreement, workshop partners in the DACH region (Germany, Austria, Switzerland) will be provided with training programs in Eberspaecher's parking coolers for trucks.
Steffen Such, Vice President Business Unit Special Markets Eberspaecher Climate Controls Systems, sums up the advantages of the new cooperation agreement: “The cooperation with Alltrucks offers us the possibility to provide wide-area customer service support, and enables us to broaden our distribution channels. At the same time, thanks to its products and services Eberspaecher will be a strong partner for the network.”
Alltrucks CEO Homer Smyrliadis adds: “We are delighted to be entering into this cooperation agreement. In Eberspaecher we have not only found a top heating and climate control system specialist and a strong brand for our service portfolio; we have also gained a partner who will help us to maintain our steady growth in Europe.”
The cooperation will be launching initially through the current more than 220 partner workshops within the DACH region. Through the course of the year the service offer will be extended to cover Italy, the Netherlands, Spain, France and Poland.
Director Public Relations Eberspächer Group
Phone: +49 711 939-0250
The Eberspaecher Group is one of the world´s leading system developers and suppliers of exhaust technology, vehicle heaters and bus air conditioning systems. Eberspaecher is also a professional innovation partner for the automotive industry in air conditioning of special-purpose vehicles and in automotive electronics. Customers include almost all European and North American, and increasingly more Asian manufacturers of passenger cars and commercial vehicles. In 2015, the internationally positioned group, with more than 8,600 employees, posted sales of around 4.4 billion Euros.